ThreatWA™ FAQ

• Individual Subscription: If you're looking to access ThreatWA reports for personal use only, an individual subscription is your best fit.
• Organization Subscription: If you're part of an organization that needs to share insights on emerging threats and critical threat trends internally, an organization subscription is recommended. Here’s how to choose the right category:
  • Commercial Organization Subscription: Ideal for for-profit companies operating in private industry.
  • Public Sector & Nonprofit Organization Subscription: Suited for government entities, state and local organizations, educational institutions, and registered nonprofit organizations.

Once subscribed, you’ll automatically begin receiving the following reports:

• You'll receive weekly Emerging Threat Reports at the start of each week (on Thursdays, except holidays).
• In-depth Analytic Reports are sent out as available, typically resulting in you receiving at least one per month.

Reports will be sent to the email address you provided during sign-up.

If you have an organization subscription and need to update the list of email recipients, please email us at [email protected]. Include the updated list of recipients, and specify any changes, such as who to add or remove. We’ll make sure your updates are applied promptly.

• Check if you're allowing emails from [email protected].
• Reports are typically distributed on Thursday. If you’ve subscribed after the weekly report is out, simply wait until the following Thursday.
• Contact us for further assistance. Please be sure to select “ThreatWA” as your Area of Interest.

To unsubscribe, follow these steps:

• Click here and provide the email associated with your subscription. This will generate an emailed one-time link to access your account and manage your subscription.
• Open the one-time link from your email. Once logged in, you will see your active subscription displayed.
• Click on Cancel Subscription below your active subscription.
• Confirm the cancellation when prompted.

Once you complete these steps, your subscription will be successfully canceled.

If you’re canceling your subscription, we’d appreciate your feedback to help us improve ThreatWA. Please share your reason for canceling when prompted during the cancellation process.

• Click here and provide the email associated with your subscription. This will generate an emailed one-time link to access your account and manage your subscription.
• Open the one-time link from your email. Once logged in, you will see your active subscription displayed.
• Navigate to “Payment Methods.
• Select “Add payment method.
• Enter your payment information and select “Add.”
• To make this your primary payment method, select the ellipsis (...) beside your chosen payment method and choose "Make Default."

To cancel your free trial, follow these steps:

• Click here and provide the email associated with your subscription. This will generate an emailed one-time link to access your account and manage your subscription.
• Open the one-time link from your email. Once logged in, you will see your active subscription displayed.
• Click on Cancel Subscription below your active subscription.
• Confirm the cancellation when prompted.

Once you complete these steps, your free trial will be successfully canceled.

If you’re canceling your free trial, we’d appreciate your feedback to help us improve ThreatWA. Please share your reason for canceling when prompted during the cancellation process.