Security Resources for Election Offices

Who to Contact

Election offices at every level of government have access to a wide range of public and private security resources and organizations. Each organization can typically be contacted by telephone, email, video conference, or online chat session. Different points of contact (POC) exist for ongoing physical and cyber security emergencies, security tools, technical issues, and routine information sharing. Federal agencies typically operate field or regional offices, which may be more accessible in your area than their central offices. These contacts can help create incident response plans and train staff to contact the appropriate parties for different situations.

The EI-ISAC serves as a single point of contact for election offices when communicating with the federal government. There are multiple ways to contact the EI-ISAC.

For general questions:

Prepare your defenses: get more information and register for services like:

To report an incident:

  • [email protected], 1-866-787-4722, available 24x7
  • Report Security Incidents, share and request strategic information: Send malicious emails, files, and suspicious activity to the EI-ISAC year round.
  • Join the Homeland Security Information Network (HSIN) Situation Room in the lead up to, and on election days.
EI_ISAC Contact Flowchart graphic 

Security Contacts Reduce Risk

Your office benefits from partnerships with security organizations if all parties communicate regularly. Shorter periods between identifying an incident and contacting your partners mean a lower risk of increased financial, cyber, and physical damage to your election office. Maintaining up-to-date records of all of your contacts is an effective way to reduce risk. 

How to Compile and Use Security Contact Information

EI-ISAC can assist you in compiling your security contacts at all levels of government and industry. Email [email protected] or contact our 24x7 EI-ISAC Security Operations Center (SOC), [email protected], 1-866-787-4722.

  • Request and save multiple forms of contact for the same individual or organization (ex., telephone and email).
  • Save both emergency and non-emergency contact information.
  • Establish hours of operation for each contact method.
  • Print out contact sheets, and hang them in your office.
  • Connect with your local law enforcement offices and establish contacts for coordination.
  • Get in touch with your state, tribal, or territorial security officials.
  • Establish your field and regional contacts with the appropriate federal agencies.
  • DHS CISA Regional Contacts List
  • From your regional contact, request the contact information for your Cyber Security Advisor (CSA), and Physical Security Advisor (PSA)
  • FBI Field Offices
  • From your field office contact, request the contact information for your Election Crimes Coordinator (ECC).
  • If you use a third-party vendor for IT or security services, request security-specific contacts from them.